Product
Never Leave a Meeting Without Documentation (My Offsite Lesson)
Why writing down and agreeing on meeting decisions prevents repeated discussions, using an offsite lesson and divergent-convergent thinking as examples.
Product
Stop Saying "You're Good"—Here's How to Actually Give Feedback
A situation-action-consequence model for giving feedback that is specific, fact-based, and actually useful instead of generic praise.
Product
Are You the Sprinter or the Coach? (A Mental Model That Fixed My PM Frustration)
A sprinter-versus-coach mental model for clarifying PM and developer responsibilities, and why AI will shift the ratio toward more coaches.
Product
Build vs Buy: My Integration Nightmare from 400+ Self-Developed Integrations to Sanity
A first-hand account of the build-vs-buy integration tradeoff and a breakdown of the iPaaS landscape into key categories for SaaS product leaders.